Nationwide Pet Insurance Review & Prices

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Nationwide places No. 7 in our Best Pet Insurance Companies of 2022 rating. The company sold its first policy in 1926 and offers a variety of insurance policies including homeowners, renters, car, and life insurance, as well as investment options. It began offering pet insurance individually or through employers in 2009 after acquiring Veterinary Pet Insurance Company, which opened in 1982 as the first pet insurance company in the United States. Today, insurance is underwritten by National Casualty Company across the country, and by Veterinary Pet Insurance Company in California.

Pros:

  • Offers insurance coverage for exotic pets

  • Doesn’t permanently exclude some pre-existing conditions

  • Has wellness-only, illness/accident, and “whole pet” options

Cons:

  • Premiums are on the higher end of companies in our rating

  • Benefit limits will depend on which plan you purchase

  • Pets must be under 10 years of age to enroll

Nationwide offers four kinds of pet insurance coverage. Its Pet Wellness plan covers things like vaccinations, wellness exams, and testing. The Major Medical plan covers things like exams, prescriptions, chronic conditions, surgery, hospitalization, and certain hereditary conditions. The Whole Pet plan covers everything Major Medical does plus benefits such as prescribed pet foods and supplements, gingivitis, parasite treatments, and Cesarean sections.

Its Avian & Exotic Pet Plan provides accident and illness coverage and applies to most types of birds, reptiles, rodents, and unusual pets such as sugar gliders, goats, hedgehogs, ferrets, and chinchillas. Nationwide is the only pet insurance provider in our 2022 rating to offer coverage for pets other than cats, dogs, and horses.

Your benefit limits will depend on the plan you choose. For example, the Whole Pet will have an annual limit while Major Medical will have an annual per condition or service limit.

Nationwide has an enrollment age limit of ten years. However, Nationwide does not permanently exclude certain pre-existing conditions. If your pet has a condition that has been considered cured for at least half a year, it may become eligible for coverage.

Bottom Line:

Nationwide gives pet owners multiple options. They can go for basic wellness reimbursement, buy coverage for accidents and illness, or purchase a plan to cover most potential pet issues. The company also has coverage for people with non-traditional pets who might have a hard time finding reliable insurance for their iguanas, sugar gliders, or pot-bellied pigs.

Nationwide offers several pet insurance plans including Whole Pet with Wellness, Major Medical, Pet Wellness, and Avian & Exotic Pets. The Whole Pet Wellness plan includes coverage of injuries and illnesses as well as routine care for your pet. You can also purchase Pet Wellness Basic or Pet Wellness Plus plans that cover routine vaccinations, nail trimming, and fecal tests. Nationwide offers a Major Medical plan that provides insurance coverage for illnesses and injuries. It is also the only company in our rating that allows you to purchase a bird and exotic pet insurance plan that provides coverage for pets ranging from amphibians, gerbils, rats, and rabbits, to snakes, goats, and pot-bellied pigs.

Because Nationwide offers several different types of plans – Whole Pet Wellness, Major Medical, Basic Wellness, and Avian and Exotic Pet – there are not any other add-ons to its plans. Customizations to your plan depend on the plan you select. For example, you could opt for the Whole Pet with Wellness coverage if you’d like to be reimbursed for a percentage of your total veterinary bill. If you prefer to know the exact amount of reimbursement capped no matter the cost of the veterinary bill, you might opt for Nationwide’s Major Medical coverage.

A sample Whole Pet Wellness plan from Nationwide for a one-year-old mixed-breed female dog between 50 and 90 pounds costs $56.74 per month. Our sample policy for a one-year-old male domestic shorthair cat has a premium of $28.15 per month. Both prices are for animals that reside in Texas and have a $250 annual deductible and a $10,000 annual limit. While these premiums are on the higher end of companies in our rating, the policy also includes some wellness coverage which most companies in our rating do not offer unless as an add-on.

Pet Insurance Cost Comparison

COMPANY

SAMPLE MONTHLY COST FOR DOGS

SAMPLE MONTHLY COST FOR CATS

LEARN MORE

Nationwide »

$56.74***$28.15***Get A Quote »
Spot »

$36.54$16.51Get A Quote »
Lemonade »

$19.44$11.00Get A Quote »
Trupanion »

$70.12*$30.88*Get A Quote »
Embrace »

$29.71$12.22Get A Quote »
Pets Best »

$44.37**$16.54**Get A Quote »
Healthy Paws »

$26.89$11.93Get A Quote »
ASPCA Pet Health Insurance »

$36.54$20.17Get A Quote »
Figo »

$31.34$18.18Get A Quote »
Fetch by The Dodo »

$35.25$20.16Get A Quote »

The cost of a pet insurance policy through Nationwide for your dog, cat, bird, or small rodent will vary. It’s impacted by your pet’s species, age, and any pre-existing conditions. When you select the Whole Pet Wellness plan, your cost is also impacted by the reimbursement rate you’d like to receive.

Nationwide does offer a multi-pet discount of 5% on two and three pets, and 10% on four or more pets living in one household. There is also a 5% discount on group insurance through employer benefits.

The prices listed below are for monthly premiums.

 

How do I buy pet insurance from Nationwide?

You can purchase pet insurance from Nationwide directly through its website. To start, you’ll click on the ‘Get a Quote’ menu option at the top of the page. You’ll then provide some initial information like zip code, type of pet, age of your pet, and your contact information to get your quote.

If you are electing to have pet insurance through Nationwide as offered by the company you work for, you are directed to a particular part of its website where you’d follow the prompts to get signed up.

Is there a waiting period for a Nationwide pet insurance policy?

The Whole Pet plan has a 14-day waiting period for both medical and wellness coverage. The waiting period begins when your application and payment have been received. If you opt for the Major Medical plan, you will also have a 14-day waiting period, beginning when your application and payment are received.

For Nationwide’s Pet Wellness plan, your coverage begins 24 hours after the policy is issued and your payment is received. This applies only if you purchase this plan without the medical plan. If the wellness plan is purchased as a rider to the medical plan, then the 14-day waiting period applies.

Applications for enrollment as part of a group or organization have varying effective dates, and that information will be communicated to you.

 

COMPANY

ACCIDENT

ILLNESS

HIP DYSPLASIA

CRUCIATE LIGAMENTS

Nationwide »

14 days14 days14 days**14 days
Spot »

14 days14 days14 days14 days
Lemonade »

2 days14 days6 months6 months
Trupanion »

5 days30 days30 days30 days
Embrace »

48 hours14 days6 months6 months
Pets Best »

3 days14 days14 days6 months
Healthy Paws »

15 days15 days12 months*15 days
ASPCA Pet Health Insurance »

14 days14 days14 days14 days
Figo »

3 days14 days1 year1 year
Fetch by The Dodo »

15 Days15 Days15 days15 days

Does Nationwide pet insurance offer a wellness plan?

Nationwide offers several Wellness Plans for pets. This wellness coverage applies to routine care of your dog or cat. Its Whole Pet Wellness plan combines wellness coverage as well as accident and illness coverage. The Wellness Basic plan ranges in cost from $12 to $18 per month, and will reimburse you for vet visits up to $400 per policy year.

The Wellness Plus plan will cost anywhere from $17 to $22 per month and has a maximum annual benefit of $500. Both plans reimburse you at varying amounts for two physical exams per year and other wellness treatments such as nail trims, flea and tick prevention, microchipping, vaccinations, and even behavior exams.

Does Nationwide pet insurance cover pre-existing conditions?

Nationwide pet insurance does not cover pre-existing conditions. However, the company does not permanently exclude all pre-existing conditions. Some may be eligible for coverage if your pet’s medical records prove that the condition was cured at least six months previously.

Does Nationwide pet insurance cover spaying?

Nationwide’s pet insurance plans do not cover spaying or neutering.

Does Nationwide pet insurance cover dental cleanings?

None of Nationwide’s three pet insurance plans cover dental cleanings.

Nationwide’s Whole Pet plan will cover treatment for retained baby teeth. Both the Whole Pet and Major Medical plans cover tooth removal.

How do I contact Nationwide’s customer service?

You can reach Nationwide’s pet insurance customer service in a number of ways. Its toll-free number is listed at the very top of its website. Customer service hours are Monday through Friday from 5 a.m. to 7 p.m. PST and Saturdays from 7 a.m. to 3:30 p.m. PST. Nationwide also has phone numbers specific to enrollment and member services, should you have any questions while applying for coverage.

Customers can also reach out via email and snail mail to get in touch. Nationwide has a social media presence on Facebook, Twitter, and Instagram to connect with its customers. Nationwide also offers a robust Frequently Asked Questions section on its website.

Does Nationwide’s pet insurance have any coverage limits?

When you have pet insurance through Nationwide, you can expect to encounter some payment limits as part of your plan. Major Medical coverage has caps on payments on an annual per-condition basis. Its Whole Pet policy has annual coverage limits. The annual cap for Nationwide’s Wellness Basic plan is $400 per policy period.

Does Nationwide’s pet insurance policies have a deductible?

Your Nationwide pet insurance does have a deductible. This is the amount that you agree to pay for covered veterinary expenses before your insurance coverage kicks in. You may have an annual deductible. Nationwide has an annual deductible for its Whole Pet plan, My Pet Protection plans, Medical and Major Medical plans, and its injury plan. You will only need to satisfy that deductible once per policy term, no matter how many claims you submit.

For its Avian & Exotic Pet plan, Nationwide has a $50 deductible per unrelated accident or illness per policy term. You can also access information about your deductibles on the Declarations page of your Nationwide account access under “View My Documents.”

How do I file a pet insurance claim with Nationwide?

Claims can be submitted online via its website. There is a claim form – blank or pre-filled depending on which you prefer – to submit. You’ll also want to submit your supporting documents at the same time to ensure that your claim is processed efficiently and quickly. Make sure any documents you attach (such as invoices from your vet) are legible and are fully scanned. Claims can also be submitted to Nationwide via fax, email, or mail once you print off the online claim form.

How long does it take Nationwide to reimburse a pet insurance claim?

Nationwide advises customers that it can take up to 30 days for reimbursement from a claim. Your account access page allows you to check on the status of your claim at any time.

In order for your claim to be processed quickly, Nationwide encourages customers to submit all information – treatment notes, and lab results – together. If you have to submit additional information after submitting your initial claim form, your 30-day reimbursement period begins from the latest submission.

You can also avoid delays by making sure that your name, your pet’s name, and policy number are included on the claim form; that you have properly filled out the diagnosis box on the claim form; and that you’ve included an itemized invoice with your pet’s name and a breakdown of services included.

How do I cancel a pet insurance policy from Nationwide?

Your Nationwide insurance policy can be canceled at any time. You can notify Nationwide in writing (or via fax) by stating your name, policy number, pet name, and your reason for canceling. You can also easily cancel your policy online by logging into your Nationwide account access. There is a “Cancel My Policy” link under your pet’s policy information.

Your policy is considered canceled on the date that your cancellation request is received and you can no longer file any claims. If you have a refund due to you, based on the time of your cancellation, it will be credited to the account with which you paid for your pet insurance initially. You will also receive a cancellation confirmation letter from Nationwide. There is also a 100% money-back guarantee should you decide to cancel your coverage within ten days of purchase and no claims have been made.

 

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